Privacy Policy

Who we are

ERA Screen & Aluminum Services LLC is a licensed Florida contractor (license #CGC1533932). Our business contact for privacy questions is:

Information we collect

We collect information in three ways: you give it to us, it is collected automatically, or we receive it from service providers that help us run the site.

Information you provide

When you use Contact Usor Get a Quote, we collect the details you enter so we can respond and prepare an estimate. Depending on the form, that may include:

• First and last name
• Phone number
• Email address
• Project or property address, including street, city, ZIP code, state, and county when our address lookup can determine it
• Project type, foundation details, timeline, and how you heard about us
• Project description or other message text you type

If you call, text, or email us directly, we also keep the information you share in that conversation so we can follow up on your project.

Information collected automatically

Like most websites, our pages load analytics and similar tools that automatically receive technical data when you visit. That typically includes:

• Internet Protocol (IP) address and approximate location derived from it
• Browser type, device type, and operating system
• Pages viewed, referring URL, date and time of visits, and similar usage data
• A theme preference stored in your browser (light or dark) if you change it

Address lookup

On Contact Us, the street field uses Google Places to suggest addresses as you type. If you select a suggestion, Google returns address parts (street, city, county, state, ZIP). We use those parts to fill the form and, when available, to record county with your request. We do not use Places to track you across other websites.

How we use information

We use personal information to:

• Respond to quote requests, questions, and project inquiries
• Email you a confirmation that we received your form
• Call or email you about scheduling, estimates, and work we discussed
• Understand which pages are used so we can improve the website
• Maintain security, prevent abuse of the forms, and diagnose technical issues
• Comply with legal, licensing, insurance, and record-keeping obligations

We do not use your form submissions to sell advertising to you, and we do not sell your personal information.

How we share information

We share information only as needed to operate the business and the website. Recipients may include:

• Email delivery. Form submissions are sent to our business inbox and, when you provide an email, a confirmation is sent to you. That delivery uses our email service provider (Resend).
• Google. We use Google Analytics to measure site traffic, Google Maps / Places for address suggestions, and Google services connected to our Business Profile (including reviews displayed on the site). Google processes data under its own policies:Google Privacy Policy.
• Hosting. The website is hosted on infrastructure that may process request logs (for example, Cloudflare) to deliver pages securely and reliably.
• Professional partners. If a project requires a subcontractor, supplier, or insurer, we may share the project address and contact details needed to do the work.
• Legal requests. We may disclose information if required by law, court order, or to protect the safety of our customers, staff, or the public.

We do not rent or sell mailing lists. Social links on this site (Facebook, Instagram) go to those platforms; if you follow those links, their privacy policies apply.

Cookies and similar technologies

Cookies are small text files stored on your device. We and our providers use cookies and similar technologies to remember preferences, understand how the site is used, and load maps or fonts. Google Analytics uses cookies to distinguish visits. You can block or delete cookies in your browser settings. If you block cookies, some features (including analytics and address autocomplete) may not work as intended.

Google Analytics on this site uses measurement ID G-EZFJEGWWGF. You can learn more about Google’s use of information from sites that use Analytics in Google’s documentation, and you may opt out with theGoogle Analytics Opt-out Browser Add-on.

How long we keep information

Quote and contact records are kept as long as needed to respond to you, complete a project, honor warranties, and meet tax, insurance, and contractor record requirements. Analytics data is retained according to our Google Analytics settings and Google’s retention options. Server and email logs are kept for a limited operational period unless a longer period is required for security or legal reasons.

Your choices and rights

You may request a copy of the personal information we have about you, ask us to correct it, or ask us to delete it, subject to records we must keep for legal or warranty reasons. To make a request, emaileracgcbusiness@gmail.comor call(813) 508-8470and tell us you are making a privacy request.

You can unsubscribe from marketing emails by replying to the message or contacting us. Form confirmation emails are transactional and are sent only because you submitted a request.

Depending on where you live, including Florida residents under applicable state privacy laws, you may have additional rights to know what we collect, to opt out of certain sharing, and to appeal a denial of a request. We will not discriminate against you for exercising those rights.

Children’s privacy

Our website and services are for homeowners and property decision-makers. We do not knowingly collect personal information from children under 13. If you believe a child submitted information to us, contact us and we will delete it.

Security

We use HTTPS and limit access to form submissions and email to people who need them for estimates and project work. No method of transmission or storage is completely secure. If we become aware of a breach that affects your personal information, we will notify you and regulators as required by law.

Do not track and third-party sites

Our site does not respond to browser “Do Not Track” signals in a uniform way because there is no consistent industry standard. Third-party sites we link to, including Google, Facebook, and Instagram, have their own policies. We are not responsible for their practices.

Changes to this policy

We may update this Privacy Policy when our practices or legal requirements change. The “Last updated” date at the top will change when we do. The current version will always be posted athttps://erascreenandaluminum.com/privacy-policy.

Contact us

Questions about this Privacy Policy or our use of personal information can be sent toeracgcbusiness@gmail.com, by phone at(813) 508-8470, or through ourcontact form.